Soft skills or social skills (also called non-technical skills) are those personal values and interpersonal skills that determine a person's ability to work well with others in a group. These skills differ from 'hard skills', which are easy to observe, quantify and measure, unlike 'soft skills'. Soft skills include effective communication, leadership and teamwork skills; demonstrating problem solving abilities, initiative, and motivation skills; displaying honesty and strong work ethics. Soft skills play a vital role in academic and professional success; they help us excel in the workplace and their importance cannot be denied in the emerging information or knowledge society. Soft skills are needed to work in a collaborative manner with one's colleagues. Types of Soft Skills There are various components that comprise soft skills. Some are inborn such as confidence, friendliness and some has sociable nature, while others are skills that can be taught or im...
Study notes for mass communication students!